Human Resources
Case Study

This Columbus, Ohio-based restaurant franchise was experiencing rapid growth, and needed an overhaul of the Human Resources department and processes.
Human Resources Case Study

700 Employees


17 Locations

Industry: Restaurant

Industry: Restaurant

Fast Food / Casual Dining Franchise

Fast Food / Casual Dining Franchise

Services Provided

Employee Relations

Payroll Processing

Benefits Administration

Compliance Audit

Intranet Re-Design

HRIS Optimization

Project Management

I-9 Audit

Providing leadership to the HR function, our team introduced several process improvement ideas, organization of hard files, electronic files, and full implementation of the HRIS system. On-site visits to each restaurant location with feedback from the General Managers provided the context for re-alignment of the HR value proposition inside this quickly growing organization.

Our team served as the Interim Human Resources manager and reevaluated the entire HR Function. We also supported the search for a permanent hire to the position. Project Management services were utilized to implement a more functional and user-friendly paperless onboarding process, which improved time-to-hire metrics and compliance.

This work also included an extensive I-9 audit, bringing this organization into compliance with federal standards.

Services Provided

Four Simple Steps to a Better System of HR in Your Organization

Schedule a Discovery

1. Schedule a Discovery

Take the initiative and book a discovery meeting. We’ll discuss your challenges and discover the best way to move forward.

Find & Hire Quality Talent Quickly

2. HR Assessment

We will come to you and help you sort through your HR materials and processes. We will learn everything we need to know about your HR goals, and leave no stone unturned as we prepare to build your tailor-made HR system.
Get Your Quote

3. Get Your Quote

After your HR assessment, we will build a comprehensive quote that will give you a clear roadmap to reach your HR goals.

Get Back to Business

4. Get Back to Business

It’s time to get back to business now that your HR problems are behind you.