HR Essentials Small Business Subscription Service Terms and Conditions
At My Business Resource, we believe in honoring our commitments, collaborating with clarity, and delivering high-quality, ethical service. These terms reflect those values and are designed to support a professional, mutually respectful relationship.
1. Cancellation Notice
We ask for a 30-day written notice if you decide to end your subscription. This allows us to wrap up any in-progress work and ensure a smooth transition.
2. Refund Policy
- Used Services: No refunds are available for services already delivered, including assessments, handbooks, consultations, or custom documents.
- Unused Time: If you’ve prepaid and cancel before the term ends, you may be eligible for a pro-rated refund for unused months—provided no major deliverables were completed during that time.
3. Early Termination Fee
If canceled within the first 6 months, an early termination fee equal to 20% of the remaining contract value may apply. This covers the significant services provided early in the engagement.
4. Automatic Renewal
Your subscription will automatically renew each year, with a 5% rate increase applied at renewal. If you do not wish to renew, written notice must be given at least 30 days before the renewal date.
5. Reactivation Fee
If you cancel and later return, a reactivation fee may apply—particularly if materials from Year 1 must be re-created or updated.
6. Payment Terms
Invoices are issued monthly at the beginning of each month and are due upon receipt. A 10% annual interest will be added to any unpaid balance carried forward. Returned payments are subject to a $100 fee or the maximum allowed by law. Reasonable out-of-pocket expenses (e.g., mileage, printing, postage) will be added to invoices when applicable.
7. Client Responsibilities
To ensure we can provide effective support, we ask that you:
- Provide timely access to relevant materials (e.g., job descriptions, benefit information, internal policies).
- Designate a point of contact with authority to make decisions related to HR.
8. Confidentiality
Both parties agree to treat shared information with care and keep all proprietary or sensitive materials confidential, except as required by law.
9. Limitation of Liability
We’re committed to professional excellence. That said, My Business Resource will not be liable for incidental, indirect, or consequential damages. Our liability, if any, is limited to the total amount paid for services rendered. We are not responsible for lost profits, loss of data, or third-party claims. No claim may be brought more than one year after the issue arises.
10. Independent Contractor
My Business Resource operates as an independent contractor, not as an employee, agent, or joint employer. We maintain our own schedule, systems, and responsibilities.
11. Non-Solicitation
To protect the integrity of our team and your business, both parties agree:
- Client will not hire or solicit MBR employees or contractors during the engagement and for one year after it ends.
- MBR will not solicit Client’s employees for placement elsewhere.
12. Termination Obligations
If canceled, we’ll complete any in-progress deliverables. Final payment for all services rendered will be required.
13. Governing Law
This agreement is governed by the laws of the State of Ohio.
14. Dispute Resolution
In the event of a legal dispute, the prevailing party will be entitled to reasonable attorneys’ fees and costs. If any part of this agreement is deemed unenforceable, the remainder shall remain in full effect.
If you have any questions about these terms, please reach out. We’re here to support your team with honor, perseverance, discovery, and collaboration—every step of the way.